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Orders & Refunds
- As a condition of sale, there are no refunds, exchanges or cancellations once the ticket purchase is complete.
- Your ticket will be emailed to you and no hard copy will be provided.
- Kindly make sure you have your pdf format ticket from the confirmation email and you’re good to go.
- Not really. We only need to scan the QR code on your ticket for admission so a soft copy in your phone would suffice.
- We do not recommend that as there are risks to doing so. The ticket might not be valid and Ticketing Tix and the organizer will not be hold responsible for any lost caused by purchasing tickets from an unauthorized reseller.
- The ticket purchaser is required to bring along all the following for verification purposes: (a) The credit/debit card used for the purchase (b) NRIC/Passport/Valid picture ID (c) Clear print out/digital copy of the confirmation email
- Please note that the management/promoter reserves the right to not verify the ticket(s) shall any of the requirement of the above not be met.
- Please prepare the following supporting document for verification purposes: (a) An authorization letter completed and signed by the credit/debit card holder (b) A photocopy of the credit/debit card holder’s NRIC/Passport (c) A photocopy of the credit/debit card used to purchase the tickets which clearly indicated the card number
- Please note that the management/promoter reserves the right not to release the ticket(s) shall any of the requirements of the above not be met.